SHIPPING POLICY

At VdesiSnaps, we strive to deliver your customized products safely and on time.

Processing Time
All orders are processed within 2–3 working days after order confirmation. Since most of our products are personalized, additional time may be required for customization.

Delivery Time
Orders are typically delivered within 5–7 working days across India. Delivery timelines may vary depending on your location and courier service availability.

Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.

Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email to monitor your delivery status.

Packaging
We ensure that all products are securely packaged to prevent any damage during transit.

Delays
While we aim for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or peak seasons.

RETURN & EXCHANGE POLICY

At VdesiSnaps, every product is made with care and attention to detail.

No Return Policy (Customized Products)

As our products are personalized and made-to-order, we do not accept returns unless the product is damaged or incorrect.

Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours

of delivery with:

Order ID
Clear photos/videos of the issue

After verification, we will offer a replacement or refund.

Exchange Policy

We only offer exchanges in case of:

Wrong product delivered
Manufacturing defect

No exchanges will be accepted for:

Change of mind
Incorrect photo/text provided by the customer

Refunds
Approved refunds will be processed within 5–7 working days to the original payment method.

Order Cancellation
Orders can only be cancelled within 12 hours of placing the order. Once the customization process has started, cancellations will not be accepted.

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